Features
AboutMelvin is Web based software, specialized to help your monitor and manage your projects. It is an excellent tool for the management of all your projects. Accessible from Internet or on your intranet, it is adaptable to your business and easily modifed based on your needs.
On-line support (Help Desk)
Customer support is becoming more and more important. AboutMelvin allows you to provide excellent service to your customers and employees by efficiently managing requests. It is a time and money saver wich greatly improves customer satisfaction.
Optimize communication and productivity of your team
Every member of the team can consult and update in real time each of
the tasks that are assigned to them. Project Managers can easily
establish priorities, assign tasks, document/consult meeting minutes, open
trouble reports, consult shared documents, seize and approve time sheets,
obtain supplier information, and much more.
Follow the progress and cost of your projects
The delivery and success of a project is based on efficient management
of the various activities and appropriate interventions. AboutMelvin
offers you the possibility to monitor the progress of your projects.
It
no longer matters if you are out of the office; you have the ability to
consult and update your data from afar and remain in contact with the
membres of your team.
This functionality is a plus as it has proven to be great
communication tool within a team. Each user can decide to receive an
e-mail notification when a new task is assigned to them or if a task has
been modified.
E-mail notification
Share
documents with your colleagues
AboutMelvin
offers
you the possibility of sharing documents within the team and they can be
linked to a ticket or a task.
Time
sheet management
AboutMelvin
allows
time sheet entry and management. Each
team member can enter hours worked that are linked to a project. The manager can approve or reject the time sheet
entries. Moreover, the
manager can consult the hours worked by each team member and consult work
progress.
Security
and access permission
The
access permissions are managed by user group.
There are four (4) security levels in AboutMelvin (Read, Create,
Update, and Delete).